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Privacy and Terms of Use Policy

Privacy and Terms of Use Policy


Terms of use


All information on the Higher Futures website remains the copyright of the site owners of Wiltshire Council and all rights are thereto reserved. All documents are for the sole purpose of the requesting organisation and no part of this site may be redistributed or sold to third parties. Should we feel that this condition is being breached we reserve the right not to supply the organisation with requested documentation.


The materials and resources that we provide on this website, are for information only and are provided as an ‘on is’ basis. It is not intended to provide you with any advice or solution about any particular aspect of circumstance and as such, any information should only be used by you as a guide. We do not purport these products, material or resources to be a guarantee of any kind and any action you take is solely at your own risk.


From time to time this website may signpost, recommend or suggest certain services or support links that we feel may be of interest to you. You should always take the position of checking and researching the service, not only to ensure that it is suitable for your needs but also in regards to the price that you may or are willing to pay. Further, this website does not warrant or guarantee that any service will be suitable for you or is available from a link on this website at the lowest price. It is your responsibility to conduct the appropriate enquiries in this regard.

Privacy Notice

Higher Futures is a skills brokerage service delivered by Wiltshire Council and Swindon Borough Council on behalf of the Swindon and Wiltshire LEP, where Wiltshire Council is the data controller for the programme.

This policy covers the purposes for and the treatment of personally identifiable information that Higher Futures collects when you are using the Higher Futures service. This includes Higher Futures social media platforms, when you email us, give us feedback or when you complete and submit an online form via email.

Wiltshire Council processes personal and business data in accordance current privacy legislation and complies with the Data Protection Act 1998 and Privacy and Electronic Communications Regulations 2003.
Wiltshire Council will use or continue to use the information for the following:

  • Fulfilling your request for information or services
  • Marketing
  • Surveys
  • Questionnaires
  • Business to Business (B2B) meetings if appropriate
  • As input to improving our systems or product
  • To inform you of improvements to our systems or products


A cookie is a collection of information that some websites leave on your computer to identify you if you use or return to the site. We use cookies to make our website easier for you to use. You can remove any cookies already stored on your computer but doing so may prevent you from using parts of our website for example our area based service information or contact page. For more information on how we use cookies please click here.

Cookies we use –

Google Analytics

We use Google Analytics (GA) to collect statistical data about our visitors and how they use our site so that we can improve our website. The GA cookies collect information including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

We collect this information in a way that does not identify you and the data is not shared with anybody else.

Information sharing and disclosure

Higher Futures will not sell or rent your personally identifiable information to anyone, or use the data for any other purpose than the purpose for which it was originally collected.

Higher Futures will only send personally identifiable information about you to other companies when we have your consent, or have a legal reason to do so. We may also use your information in response to subpoenas, court orders or other legal process. We will only hold your information for as long as necessary for these purposes.

Opt out of the Higher Futures mailing list

If you wish to be removed from the Higher Futures mailing list, please send an email to with the following subject line “Remove me from the Higher Futures mailing list” and the email address to be removed within the email. Please note that it may take up to 21 days to action your request. In addition, each e-communication we send you will contain the link to the Higher Futures email if you decide to unsubscribe at any time.

Questions or suggestions

If you have any questions or suggestions regarding this statement or have any concerns about the processing of your personal data by Wiltshire Council send an e-mail or contact the Information Governance Team, Wiltshire Council, County Hall, Bythesea Road, Trowbridge BA14 8JN


Higher Futures is delivered by Wiltshire Council / Swindon Borough Council on behalf of Swindon and Wiltshire LEP.