Position: Optical Adviser
Full time Optical Adviser position based in Westbury:
Join Haine and Smith Opticians as an Optical Adviser who are dedicated to putting the customer first, the role will be to greet customers, organise appointments, provide help and advice on eye care and glasses, together with general administration. Friendly and enthusiastic, the successful candidate will enjoy meeting people and making sure their visit is successful. A large part of the role involves reception work such as greeting patients, scheduling appointments on our computerised diary, dealing with outside correspondence and sending letters and invoices on behalf of our professional staff. Optical Advisers are also required to perform routine checks on patients’ eyes as a preliminary part of their eye examination and to advise new contact lens patients how to handle and look after their lenses. They carry out minor repairs and adjustments to spectacle frames and are often called upon to give advice on frame styling. Some Optical Advisers progress to dispensing glasses with further training. Another area of an Optical Adviser’s work involves administration: using and balancing the till, banking, processing invoices and NHS payments and preparing end of day/weekly reports. The day to day appearance of the practice is also largely the responsibility of our optical advisers and they are expected to maintain a high level of housekeeping at all times. Examples of this include merchandising our frame and window displays, cleaning and tidying all areas of the practice, plus stock control. Above all, it is the role of our Optical Advisers to look after our patients in a friendly, compassionate yet professional way and to give them the high level of care that we have built our reputation on. Full training will be given.
Please download an application form from our website, or request one from Nel or Eileen on: 01672 513686